Nassau County Executive Laura Curran offered to assist New York State Attorney General Leticia James as she probes PSEG Long Island’s response to Tropical Storm Isaias.
Attorney General James requested a broad range of documents from PSEG Long Island, including its communications with customers, storm preparation and restoration plans, and procedures on customer claims.
Nassau County Executive Laura Curran has demanded that PSEG offer refunds to customers on their monthly utility bills, along with reimbursements for spoiled food, medication and other perishable items.
“I want fair and just compensation for the hundreds of thousands of Long Islanders who have suffered and been put through the ringer by PSEG,” said Nassau County Executive Laura Curran. “I am here to support any and every investigation that can help bring fair and just compensation for those who have suffered.”
Curran’s office alone has received more 700 emails and phone calls from PSEG customers dissatisfied with the company’s handling of the storm response.
“Like many residents, Nassau County has been left in the dark on PSEG’S storm response,” said Curran. “Receiving timely and accurate information from PSEG has been extremely difficult and I support every endeavor that can help ensure we do not have a repeat of PSEG’s failures.”
In a letter dated August 12, County Executive Curran wrote:
Dear Attorney General James:
As Long Island continues to struggle to both get answers from PSEG and get the power turned back on, I have been advocating fiercely on behalf of our residents.
Please see attached two letters (one with Congresswoman Kathleen Rice, the other with members of the New York State Senate delegation) that I sent demanding that PSEG reimburse affected customers for spoiled food and medication.
As you advance in your inquiry pertaining to PSEG, please let me know if you have any questions about the experiences faced by Nassau County residents.